![]() ![]() (Note the correct driver may not be present in the Dell Cab files. A good place to start is navigate to the Dell cab file website and download the driver pack that is relevant to your WinPE environment. Since the samples above are from a Dell system, based on the above information we are going to be looking for an Intel i217-LM driver for this Dell. Name Intel(R) Ethernet Connection I217-LM ![]() There are 3 specific lines from this tool that will help here: "Name, PNP Device ID & Driver". On the right pane scroll down to find your Ethernet adapter, below is a sample of what this looks like.Once the System Information window is open, navigate to "Components->Network->Adapter".Go to Start and search for msinfo32.exe.Use the system information tool on the client as outlined below: It may also be required for customers to contact the manufacturer directly to locate drivers. Additional links to driver packs and other resources that Symantec Technical Support has found helpful in locating drivers can be found at the bottom of this article. ![]() The following steps can be used for HP, Lenovo or other OEM computers. Click on your configuration, the WinPE version will be visible on the right side.Ī) In the following example, the reference computer is a Dell laptop and network adapter that is known to have issues.IF you installed Ghost Standard Tools along with Ghost Solution Suite, and are using GhostCast Server, start Boot Disk Creator from Start > Symantec Ghost > Boot Disk Creator.IF you have opened the GSS Console and are using Jobs and Tasks to image, start Boot Disk Creator by clicking Tools > Boot Disk Creator, or icon on the tool bar. ![]()
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